Returns & Exchanges Policy

At Babar Apparel, we want you to have the best possible shopping experience. If something isn’t quite right with your order, we’re here to help. Please take a moment to read our Returns & Exchanges Policy carefully to understand our process, terms, and conditions.

1. Exchanges

We offer exchanges for different sizes and, in certain cases, alternative articles, subject to availability.

All exchange requests must be made within 7 days of receiving your order. Unfortunately, requests made after this period will not be accepted.

To initiate an exchange, please contact our official customer service team via WhatsApp or phone at +92 334 1948853. Our team will guide you through the process.

Please note that a delivery charge of Rs. 250 applies to size exchanges to cover the shipping cost of the replacement item. This charge must be paid for the exchange to be processed.

All returned items are subject to inspection before an exchange is approved. If an item is found to have been damaged, altered, or compromised after delivery due to customer handling, we reserve the right to decline the exchange.

2. Returns & Store Credit

Please note that Babar Apparel does not offer cash refunds for returned products.

If you wish to return an eligible item, the amount paid for the product, excluding the original delivery charges, will be issued as store credit. This credit can be used toward a future purchase from Babar Apparel.

To initiate a return, please contact our official customer service team at +92 334 1948853 via WhatsApp or phone. Our team will guide you through the return process and explain the next steps.

All returns are subject to product inspection and approval in accordance with our policy.

3. Damaged, Defective, or Incorrect Items

At Babar Apparel, we take responsibility for products that arrive damaged, stained, defective, or different from what you ordered due to an error on our end.

If you receive an item with a manufacturing defect, visible stain, or incorrect article, please contact our customer service team as soon as possible so we can review the issue.

Once the issue has been verified, we will offer an exchange for the affected item. If you prefer not to receive an exchange, the eligible product amount will instead be issued as store credit.

Original delivery charges will be excluded from the store credit unless otherwise agreed by our team.

4. Product Inspection & Eligibility

All returned and exchanged items will be inspected before approval.

To be eligible for an exchange or return, the item must be in an acceptable condition. Products that have been damaged, altered, or otherwise compromised after delivery due to customer handling may not qualify for an exchange or store credit.

If an item is found to have been compromised after delivery, Babar Apparel reserves the right to reject the request.

However, if the issue is determined to be a manufacturing defect, stain, damage, or incorrect item attributable to our end, we will take responsibility and assist you in accordance with our policy.

5. Exchange & Return Timeframe

All exchange requests must be initiated within 7 days of receiving your order. Requests made after the 7-day period will not be accepted.

We encourage customers to inspect their orders upon delivery and contact us promptly if they encounter any issues.

6. Choosing the Right Size

We strongly recommend reviewing our size chart carefully before placing your order to ensure you select the best fit.

Although our team will always be happy to assist you with sizing questions and exchange requests, selecting the correct size beforehand can help avoid unnecessary back-and-forth and additional delivery charges.

If you’re unsure about your size, please contact us before placing your order. Our team will be happy to guide you and help you make the right choice.

Please remember that size exchanges are subject to a Rs. 250 delivery charge.

7. How to Contact Us

For any questions or to initiate a return or exchange, please reach out to our official customer service team.

Phone & WhatsApp: +92 334 1948853

Our team will guide you through the process and assist you with your request.

Thank you for choosing Babar Apparel. We appreciate your trust and support, and we’re always happy to help make your shopping experience as smooth as possible.